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‘Social’ IT Management – Part 3

In Part 1 of this series on ‘Social’ IT Management, we discussed the inherent complexity of the IT management function, and how a more ‘social’ and emergent approach can represent a better way to...

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Leveraging Social Media to Improve IT Agility and Performance

Overview To become a “Next Generation Enterprise” – or simply to get the maximum competitive advantage from Information Technology – requires  changes to IT services and capabilities and a different...

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